What do home buyers want?

Here’s what they had to say (in order of importance):

1. Honesty and Credibility
I will win you over with the truth! When buyers talk about honesty and credibility, it often came with stories about past negative experiences with agents. The stories were about agents trying to push them towards a more expensive purchase and a strong dislike for the false sense of urgency they feel agents create when it comes to placing an offer on a house. Buyers have expressed how hard it is to trust anyone in today’s real estate market so it’s even more important for me as an agent to help you feel comfortable.

2. Area Familiarity
I will do your neighborhood homework! Most buyers place a high importance on finding an agent who not only sells homes in a specific neighborhood, but also knows that neighborhood well. They want an agent who knows all about the schools, local parks, safety, restaurants and even the secret gems the neighborhood has to offer.

3. Good Follow Through 
I will say it, I will do it. Buyers constantly verbalized their frustration with agents who didn’t do what they said. Email me, call me and send me the things you say you will. It seems like such a small thing to ask for. I will do what you say, combine it with honesty, and you’ll be feeling comfortable working with me.

4. Organization
I will keep it in order. Buyers are expecting agents to be organized and put together.  I try my hardest to follow through to keep track of to-do lists and return every phone call to make a smooth transaction. I use lots of very useful technology tools to help me with it, and my knowledge is pretty extensive and tech savvy!

 
5. Good Listener
Everyone is unique. And so are you! Buyers want an agent to listen to them with a blank mind. I heard phrases such as “pigeon hole”, “judge”, “they aren’t listening”, “tell me what I want”…etc. . They don’t want an agent to assume they need A just because they hear B. They want an agent who listens to what they want and will ask as many questions as required to really understand who they are and what they are looking for.  All my ears will be on you!

Let's get together and talk about your home buying and/or selling plans. Call me direct at  (714) 625-5904 or send me an e-mail (CasianoLisa@gmail.com), we'll setup a time that is easy and convenient for you to meet.

P.S. If you're not ready to meet in person, please tour through my website and my company website at www.mattucci.com.  Don't  forget to check out my featured listings!  I'm sure you'll find the resources here useful and helpful. Enjoy!